Refundable Deposit
This deposit varies from product to product. No extra deposit will be charged post the order placement. Post completion of tenure, this deposit will be refunded in full after successful product checks and rent dues.
Delivery
- Delivery timelines are communicated post document verification and acceptance of terms. Most of the deliveries will be scheduled for delivery within 48 hours after verification.
- Lessee will be presented with the conditions hard copy that would have already been communicated over email. Lessee should copy and return the same to our delivery executive.
- The products go through detailed quality checks which are unique to each product. However, the lessee is expected to check for damages at the time of delivery and report the same to Rent2Furnish representatives. Our representatives would capture the photos of the same and refund/replacement call would be taken at the spot.
- Lessee should ensure either he/she or the representative is present at the time of pre agreed delivery time. In case of representative, the same must be informed to our executive. In case of no one being available at the confirmed time, extra shipping charges would be levied.
- Once accepted by the lessee or the representative at the time of delivery, products will not be replaced before the tenure completion. Products on website might sometimes differ from the actual product delivered. Unless there is a major deviation which renders the product completely useless, no such requests of refund shall be entertained.
- It is lessee’s responsibility to ensure that the delivery vehicle and the delivery executives are permitted inside the premises.
- Lessee has to ensure that the delivery executives can use the elevator. In case of elevator not being present, there will be a labor charge levied for carrying the products using stairs.
